Lead Trainer - Field Services

Services Houston, Texas


Description

The INNIO Advantage:

By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. 

We are helping to meet today’s energy needs with 64 GW of installed capacity and more than 50,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future. 

As an Equal Opportunity Employer, INNIO offers a comprehensive array of international career opportunities and understands that diversity creates excellence. Known for leadership development, we aim to empower individuals to reach their full potential.

 

Position Overview:

The Lead Training Instructor will be responsible for delivering technical product training and consulting services to customers, distributors, and internal staff, ensuring the efficient and effective operation of Jenbacher products. This role will contribute to the continuous improvement and development of new training offerings and will occasionally support field service activities to stay current with the latest product technologies.

 

Responsibilities:

  • Deliver basic, mid and high level technical hands-on and classroom training courses for customers, distributors, and internal teams
  • Drive improvements of training content pro-actively in close cooperation with the Global Product Training Center team
  • Create and update training materials, documentation and eTraining modules in cooperation with the instructional design team
  • Lead training-related infrastructure projects, e.g. define/design & build training engines, simulators, training aids, etc.
  • Create a positive, constructive learning environment by applying contemporary adult learning principles
  • Provide excellent customer experience for training participants, bearing in mind their diverse backgrounds and cultural needs
  • Accept occasional field service assignments to stay up-to-date with current Jenbacher product technology
  • Comply with all relevant guidelines defined within the INNIO Quality Management System (ISO 9001), Environmental Management System (ISO 14001) and Energy Management System (ISO 50001)

Requirements:

  • Extensive experience with Jenbacher products and control systems, or technical product experience in a similar industry
  • Demonstrated experience in developing, updating, and delivering technical training materials and eLearning modules, or extensive maintenance and / or troubleshooting experience with a strong desire to take the next step into a trainer role.
  • Experience with facilitating both hands-on and classroom-based training sessions
  • Willingness to travel domestically and internationally for individual training, field service assignments, and training delivery, occasionally as position requires 
  • Valid driver’s license and passport
  • Proficiency in Microsoft Office: Word, Excel, PowerPoint, & Outlook
  • Physical ability to conduct hands-on training, operate technical equipment, move / set up training aids, and lift up to 50 lbs.

 

Knowledge, Skills, & Abilities

  • Excellent communication, presentation, and interpersonal skills, with sensitivity to diverse cultural backgrounds
  • Strong project management and organizational skills to lead training-related infrastructure projects
  • Ability to explain complex technical concepts in a clear and accessible manner
  • Experience with online training platforms and virtual training delivery
  • Ability to work collaboratively within a global team environment
  • Ability to adhere to INNIO’s quality, environmental, and energy management standards

 

 

 

 

 

 

 

 

 

 

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.